Knowledgebase

TIGER HOST

What level of management we offer Print

  • 0

Our managed VPS come with amazing support. I mean, Really it does! 

We have 3 levels one support staff on hand to help with any issues you should have. 

Level 1 System admins, Handle basic tasks, PHP issues, MySQL Issues, Reboots, Kernel updates, Simple fixes. 
Level 2 System admins, handle more advanced tasks that level 1 system admins cant undertake. 
Level 3 System admins, Our level 3 system admins are cPanel & Plesk authorised admins who can undertake any task thrown at them. 

Our Managed VPS servers are setup, Optimised, Hardened and tweaked to the environment of your needs all within 24 hours. 

After that, If you have an issue, error, down time, update or anything that needs doing, simple open a ticket or call us and we will resolve the issue for you at no extra cost. 


Was this answer helpful?

« Back
Scroll to top